Lovesexshop is a European e-commerce brand founded and headquartered in Hungary, with over two decades of experience in the intimate wellness industry. Built and operated by our own in-house team, we run dedicated online stores across 26 European countries under a single, unified brand identity.
Our Story
Our journey began in Hungary in 2004, when we launched our first online intimate wellness store with a carefully curated product range and a commitment to discreet, professional service. Over the following years we refined our operations, built direct relationships with internationally recognised manufacturers, and developed the logistics infrastructure needed to serve customers reliably across borders.
In 2013, we introduced the Lovesexshop brand to the Czech and Slovak markets — our first step toward building a unified, recognisable identity across Europe. The reception was immediate and positive. We expanded country by country, and today, Lovesexshop operates 26 dedicated national online stores across Europe, all managed from our headquarters in Hungary by our own permanent team.
The Team Behind the Brand
Lovesexshop is run by a permanent, in-house team based at our Hungarian headquarters. Our staff covers every function internally: product sourcing, warehouse and logistics management, customer support in multiple languages, and marketing. There are no outsourced call centres or anonymous third-party fulfilment providers — when you contact us, you reach people who work for Lovesexshop every day.
Part of our team at Lovesexshop.
Our product specialists maintain direct relationships with brand representatives at LELO, Lovense, Satisfyer, Svakom, We-Vibe, Womanizer, Fun Factory, CalExotics, and others. This means we receive accurate product information ahead of launch, source stock directly from official channels, and can resolve warranty matters without directing customers elsewhere.
Hungarian Headquarters. 26 European Countries.
All Lovesexshop operations are managed centrally from Hungary. Our registered company, warehousing, IT infrastructure, and customer service teams are all based here. As a dedicated e-commerce business, we have built our entire operation around delivering an exceptional online shopping experience — from the moment a customer browses our catalogue to the day their order arrives at the door.
From our Hungarian headquarters we run dedicated online stores serving customers in Austria, Belgium, Bulgaria, Croatia, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, the United Kingdom, and more.
Each store is fully localised for its market — native language, local currency, region-appropriate payment methods, and shipping partnerships with trusted regional carriers.
Our fulfilment centre in Hungary, where every order is picked, packed, and dispatched.
Why Customers Choose Lovesexshop
- 20+ years of trading experience: We have operated in this specialist retail sector since 2004. That history means stable processes, deep product knowledge, and a team that has seen — and solved — every common fulfilment and customer service scenario.
- Our own brand, our own standards: Lovesexshop is not a white-label storefront. Every decision about product selection, packaging, customer communication, and returns policy is made by us and reflects standards we have chosen to uphold.
- Authorised retailer of leading brands: We are an authorised retailer of LELO, Lovense, Satisfyer, Svakom, We-Vibe, Womanizer, Fun Factory, CalExotics, and others. Every product is sourced directly from official manufacturers or authorised distributors — genuine, safety-certified, and covered by full manufacturer warranty.
- Discreet from checkout to doorstep: Every order is dispatched in plain, unmarked outer packaging. Your billing statement shows a neutral company name. No product names or branding appear on the outside of any parcel.
- Same-day dispatch: Orders placed before 5:00 PM on working days are dispatched the same day from our Hungarian warehouse.
- 30-day right of withdrawal: You have 30 days from delivery to return any purchase, no reason required. Our returns process is handled directly by our own team.
- 24/7 virtual AI assistant: Available around the clock to help you navigate our catalogue and find the right product.
Key Milestones
- 2004 — Founded in Hungary; launched our first online intimate wellness store.
- 2011 — Expanded into B2B supply, partnering with retailers and distributors across Central Europe.
- 2013 — Introduced the Lovesexshop brand in the Czech and Slovak markets.
- 2024 — Lovesexshop now operates in 23 European countries under a single, unified brand identity.
Shopping With Confidence
We offer transparent pricing, accurate product information, fast discreet delivery, and a support team you can reach by email. Returns are straightforward, our policies are clearly stated, and our company details are publicly available.
Our team has been serving customers since 2004. We intend to keep doing so for a long time to come.
Thank you for choosing Lovesexshop.
